Help Desk - Customer Service

Specialized staff ready to give you Expert Advice on your holidays planning. Everyday from 9h to 18h GMT.
General
  • Email: request@teetimes.pt
  • Phone: +351 289 300 680
  • Skype: teetimes_telma
  • whatsapp call
Frequently Asked Questions

The confirmation is sent by e-mail to the address the customer gave us.

The vouchers are always sent by e-mail to the address provided.

Please verify if it went to your SPAM e-mail box. There are some e-mail accounts that reports to SPAM all unknown e-mails.
Accommodation
  • Email: request@teetimes.pt
  • Phone: +351 289 300 680
  • Skype: teetimes_telma
  • whatsapp call
Frequently Asked Questions

Mainly, all hotels have available cots for the clients and some charge a fee per night. This request must be done upon your reservation with us.

The late check out is subject to availability by the hotel and it must be solicited at the hotel on your arrival.

If you have a preference for a room or hotel area it will be requested. Yet it isn't guaranteed, once the location of the rooms is made by the hotel on your arrival, being subject to the hotel availability.
Golf
  • Email: request@teetimes.pt
  • Phone: +351 289 300 680
  • Skype: teetimes_telma
  • whatsapp call
Frequently Asked Questions

For all courses details for buggies, go to Golf Courses section on this website.

This depends on locality to your resort, how far in time you wish to travel, budget, quality and in some cases handicap - we can advice following details provided.

Depends on how many rounds you wish to play, if you are likely to play 3 or less then we suggest transfers to be the best option, 4 or more then a car would be the best bet. Distance of the courses from your resort is also a further consideration.

It is nice to meet our clients, but if visiting our office causes a problem, no worries, on pre-payment in full we will get the vouchers to the courses any of our staff can advice on this.

With the heavy cost of transporting clubs on some Airlines ( can be up to £30 each way ), in some cases hiring clubs will be saving you money, again if 2 to 3 rounds is all you wish to play, hiring seems preferable. 4 or more rounds, bringing your own equipment is better. There are various charges for hire clubs depending on quality and duration of hire. These can be hired from ourselves.